I’ve flown Malaysia Airlines many times and it is a wonderful airline. Being based in Asia it competes with some of the world’s most highly regarded airlines, so always has to keep on its toes in order for its business to thrive.
One of the benefits of living in the Asia Pacific region is that the standard of service on all airlines, even the budget airlines, is usually excellent. Generally speaking, aircraft are younger and punctuality is taken seriously. Malaysia Airlines just would not have survived if it had been staid and offered merely average service (although the Chinese and Indian domestic airlines offer bad-to-average but they have captive markets).
Given that Malaysia has one of the smallest populations in South East Asia, so the national airline needs to attract foreign patronage to remain a force in Asian aviation, Malaysia Airlines not only survives but is flourishing and continues to build on its network.
Although the airline has provided a direct Kuala Lumpur-Perth route throughout the past 36 years, it has also added a direct Kota Kinabalu-Perth route to service the state of Sabah, which is located on the island of Borneo.
Kota Kinabalu with its beaches, islands, diving, golf courses, shopping, food and the imposing Mt Kinabalu has become so popular that Malaysia Airlines is increasing the number of direct flights between the two ports.
Additionally, the airline is also increasing the number of flights between Perth and Kuala Lumpur, and this at a time when some of the aggressive budget airlines are throwing out a challenge to the full service products.
Offering excellent service is one thing, but price is also the most important issue with many travellers. Fortunately, Malaysia Airlines has also been able to offer fares that are very competitive. Bearing in mind that Malaysia Airlines is a full service airline which does serve meals and refreshments, give its customers a reasonable luggage allowance, has good in-flight entertainment, better seat pitch, and offers connecting flights to further destinations, so its prices are higher than those offered by budget airlines, but when you add the extra charges budget airlines impose for a similar experience, the fares offered by Malaysia Airlines are very good indeed.
With the addition of new aircraft, such as the Airbus A380, and an increase in services, Malaysia Airlines is firmly set to celebrate many more years flying the Perth-Kuala Lumpur route.